Frequently Asked Questions
1. What areas do you service?
We currently serve Marin County
2. What services do you provide?
We provide an array of services. Please check our Packages link for more information.
3. Why are we better than the other cleaning services?
We are licensed and in the process of becoming a certified Bay Area Green Business. We use only 100% non-toxic, organic (whenever possible) products without extra cost. We clean baseboards, window sills and frames, doors and wall frames by hand. We scrub bathrooms and floors. We use clients' cards and checklists to make sure no area, item or clients' request go overseen. The result? A spotless, attractive and very comfortable environment. Our attention to details and consistency to the quality of our service sets us apart.
4. Who will clean my house/office?
It depends on the size of the your home or office and also how fast you need the service to be done. But usually, the same cleaner or team of cleaners will be at your house for the follow-up services.
5. Do I need to supply the cleaning supplies?
We provide our own cleaning supplies and tools. Even though we sanitize each individual tool after each cleaning, we do recommend you have your own cleaning rags for sanitary purposes and vacuum. We also welcome the use of your own supplies and tools, but we request that they be non-toxic.
6. Why green?
We should be as concerned with the ingredients found in cleaning products as we are with ingredients found in our foods. After all, we can be just as harmed by the products we breathe or absorb through our skin. Everyone wants to do the right thing and "save the world". And although we realize we cannot save the world on our own, we do know that if each one of us contribute a little into preserving our earth, there will be a good place for our future generations.
Conventional cleaners are among the most toxic products found in the home. Ingredients such as ammonia and bleach produce fumes that are highly irritant to the eyes, nose, throat and lungs. Worse yet is that these two products can react with each other and other products and cause serious health problems. People with asthma, lung or heart problems should not be exposed to these chemicals.
Household cleaners are the leading contributors to indoor pollutions and contribute to pollution in our rivers and streams. Many household cleaners are loaded with synthetic fragrances and petroleum-distilled chemicals known as volatile organic compounds (VOCs). Due to their composition, they vaporize fairly quickly into the air and cause skin and respiratory irritation, allergies and asthma. The vapors also contaminate the clouds, thus returning as rain. By using only natural products, we can prevent sending more VOCs into our air.
Our products are completely free of any of these "bad guys" and will not cause you any harm because they are a composition of water, essential oils and simple ingredients such as lemon juice and vinegar. All natural, all effective.
Conventional cleaners are among the most toxic products found in the home. Ingredients such as ammonia and bleach produce fumes that are highly irritant to the eyes, nose, throat and lungs. Worse yet is that these two products can react with each other and other products and cause serious health problems. People with asthma, lung or heart problems should not be exposed to these chemicals.
Household cleaners are the leading contributors to indoor pollutions and contribute to pollution in our rivers and streams. Many household cleaners are loaded with synthetic fragrances and petroleum-distilled chemicals known as volatile organic compounds (VOCs). Due to their composition, they vaporize fairly quickly into the air and cause skin and respiratory irritation, allergies and asthma. The vapors also contaminate the clouds, thus returning as rain. By using only natural products, we can prevent sending more VOCs into our air.
Our products are completely free of any of these "bad guys" and will not cause you any harm because they are a composition of water, essential oils and simple ingredients such as lemon juice and vinegar. All natural, all effective.
7. What types of payments do you accept?
At this moment we accept cash, check, zelle and venmo.
8. What if I need to cancel my appointment?
In respect to our team, we kindly request that you let us know with at least 48 hours in advance of any cancellations. If we arrive at your house and are unable to enter the house and do the service, you will be responsible for paying the full price of the scheduled service. We appreciate your understanding.
9. What if I am not 100% satisfied with the service provided?
We always strive to satisfy our clients and we think you will love our service. If you feel that we overlooked an area of your home or business, please email or call us right away at 415-374-5956. We will do the job again until you are 100% satisfied.